1. Introduction These Terms and Conditions govern the booking and provision of dry ice cleaning services for vehicles ("Services") provided by Adelaide Blasting ("Service Provider"). By booking our Services, you agree to these Terms and Conditions. 2. Booking Confirmation 2.1. Booking Process: To confirm a booking, you must provide us with the following information: details of the job (including vehicle make and model if a vehicle job), service date, and contact details. 2.2. Confirmation: A booking is only considered confirmed when you receive a written confirmation from us via email, SMS or other written communication. 3. Payment Terms 3.1. Payment Schedule: Payment for the Services is due on the day of the scheduled work. Payments can be made via the methods listed on this page above. 3.2. Late Payment: Any payment not received by the due date may incur a late fee of 20% of the total amount due. 4. Cancellation and Rescheduling 4.1. Cancellation Policy: If you wish to cancel your booking, you must provide us with at least 14 days notice prior to the scheduled works date. Cancellations made with less than 14 days notice may incur a cancellation fee of 50% of the total cost. 4.2. Rescheduling: You may reschedule your booking subject to availability. 5. Service Delivery 5.1. Service Provision: Adelaide Blasting will perform work in accordance with industry standards and safety regulations. 5.2. Access to Vehicle: You must provide access to the vehicle (if a vehicle job) and ensure that it is in a condition suitable for performing the Services. 6. Responsibilities and Liabilities 6.1. Customer Responsibilities: You must ensure that the vehicle is free from any personal items and that the area of the vehicle where the cleaning is to be performed is accessible (for vehicle jobs). Where work is to be performed at a commercial/industrial or manufacturing site, the area must be accessible and safe prior to job commencement. 6.2. Liability: Adelaide Blasting is not liable for any pre-existing damage to the vehicle or equipment, or any issues arising from the vehicle or equipment's condition. Our liability is limited to the value of the Services provided. 7. Insurance 7.1. Coverage: Adelaide Blasting maintains appropriate insurance coverage for providing the Services. 8. Privacy and Data Protection 8.1. Data Use: Any personal data collected during the booking process will be used in accordance with our Privacy Policy and applicable Australian Privacy Laws. 9. Governing Law 9.1. Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the State of South Australia and the laws of Australia. 10. Dispute Resolution 10.1. Resolution: Any disputes arising from these Terms and Conditions or the Services provided will be resolved through negotiation and, if necessary, mediation before resorting to legal action. 11. Contact Information 11.1. Inquiries: For any questions or concerns regarding these Terms and Conditions or your booking, please contact us at: Adelaide Blasting 11 Donegal Road, Lonsdale 0452 233 194 contactadelaideblasting@gmail.com